FAQs • Channahon, IL • CivicEngage

Skip to Main Content

Website Sign In

What do I do if a snow plow has hit my mailbox?: Call the Public Works Department at 815-467-0853 or 815-467-6644. Damaged mailboxes will be repaired and/or replaced. If the post is damaged, the Village will issue a $50 reimbursement and the homeowner is responsible for the re-installation. Temporary mailboxes are furnished if the mailbox is damaged beyond use.

▼
Public Works - Streets & Sidewalks

Show All Answers

1. Who do I notify if a street light is out?: The Village maintains the aluminum street light poles, while ComEd maintains the concrete and wood poles. If your street light goes out, contact the Public Works Department by calling 815-467-6644. ComEd can be contacted by calling 1-800-334-7661.

2. What is the Village’s procedure for snow plowing?: All streets are plowed with two opening passes down the center so that residents and emergency vehicles can pass. After the snowfall, a full clean-up will be done on all the main streets, secondary streets, dead-end streets, and courts, in that order. Note: There is no parking on streets with more than 2 inches of snowfall.

3. What do I do if a snow plow has hit my mailbox?: Call the Public Works Department at 815-467-0853 or 815-467-6644. Damaged mailboxes will be repaired and/or replaced. If the post is damaged, the Village will issue a $50 reimbursement and the homeowner is responsible for the re-installation. Temporary mailboxes are furnished if the mailbox is damaged beyond use.

4. What can I do about my broken sidewalk?: Call the Public Works Department at 815-467-6644 to report the problem. Sidewalks that present a trip hazard will be programmed for replacement.